Privacy policy

Privacy policy

■Collecting personal information
The operating company of Kahana’s Tokyo, Strive Incorporated (hereinafter “the Company”), collects personal information after the company informs you the purpose of use and obtains your consent. That information cannot identify a specific individual (name, address, date of birth, telephone number, email address, etc.) but can be easily collated with other information and can identify a specific individual through this collation.


■Management of personal information
The Company assigns a person in charge of personal information management of customer personal information and manages it appropriately and safely. We will take preventive measures against unauthorized access to personal information, loss, destruction, falsification, and leakage, etc., and take immediate corrective action in the event of an emergency.。


■Usage of personal information
The company use personal information registered with us for the following purposes. ・In case of responding to inquiries.  ・In case of contacting customers or delivering your product to customers. ・In case of sending someone message by Emails or letters.


■Changes or deletion of personal information
If you wish to inquire, change, or delete your personal information, please contact our customer service. From the standpoint of preventing leakage of personal information, accuracy, and safety, unless the special procedures are stipulated by the provisions of laws and regulations, the necessary investigation shall be conducted and the request shall be made by the customer himself / herself We will disclose, correct, add, suspend or delete the customer’s personal information only in accordance with laws and regulations.


■Exception of personal information management
For companies that are necessary to complete the transaction between the company and the customer, contact the customer and the purpose of use in advance, and obtain and disclose the information after obtaining the prior consent of the customer, only for the minimum necessary information.


■Inquiry
We will respond to inquiries regarding your personal information. Although we take all possible measures to protect your personal information as described above, we would like you to be careful your self when managing your personal information. The above contents may change when we provide new services in the future. We will inform customers about the timing and details of the changes on this page or equivalent pages.